Our impact

It was another busy year, with demand on services continuing to rise. Every month more and more people joined as members and the number of calls we received into Lifeline increased significantly yet again. Community and connection ran through everything we did.

The difference we made during 2024-25

Download our annual review

Membership

All members become part of the Lifecraft community and have the opportunity to input into the development of the charity. One of our current priorities is to be more accessible to people living outside of Cambridge by extending our in-person support to more locations across the area. This year we offered groups in Fulbourn, Ely and Cambridge.

new members

127

members came to at least one group or activity

3830

attendances at groups and activities

This year we offered groups in Fulbourn, Ely and Cambridge.

Our regular schedule was to run five social hub afternoons as well as at least four other group activity sessions every week.

“I’ve gone from a very solitary and isolated person, to someone who can go to a safe place, learn new things in a supportive environment and am the most sociable I’ve been for 20 years or so.”

Joanne

Helpline

Demand for Lifeline remained similar to last year, which had seen a very big increase in calls over the previous two years.

10463

calls taken by Lifeline

3223

proactive calls made by the team

208

safety plans created or updated

We received calls from people in all districts across the area.

Suicide bereavement services

We have continued to provide our suicide bereavement services over the past year. We were able to support 23 people via our peer support groups, which was a large increase on the previous year. The service supported approximately 75 people at any time.