Cambridgeshire and Peterborough Mental Health Helpline
FREEPHONE 0808 808 2121
2.00pm – 11.00pm every day
Lifeline is a free, confidential and anonymous telephone helpline service that is currently available from 2.00pm – 11.00pm 365 days of the year (usually 7pm – 11pm). The Line provides listening support and information to someone experiencing mental distress or if you are supporting someone in distress.
Callers are supported by trained volunteers under the guidance of the shift supervisor.
Are you needing someone to talk to, perhaps struggling with day-to-day life, feeling anxious or depressed, experienced a recent bereavement or other losses in your life? You may be struggling with thoughts of suicide, self-harm or other difficult thoughts.
Our trained volunteers are here to offer support. It may be easier to talk to someone anonymously – we are here for you. At Lifeline we do not give advice but enable you to explore options and signpost where necessary.
“Thank you, you really are my Lifeline”
Lifeline offers an anonymous and confidential service. Lifeline recognises the callers’ right to a confidential service. This means that your call remains confidential within the project.
Lifeline does not have a caller identification facility therefore the caller can choose to remain anonymous.
If a caller expresses the intention of seriously harming themselves or others, we may be legally bound to involve other agencies.
Lifeline is a member of the Helplines Partnership Lifeline is a partner of the STOP Suicide campaign